Computer Maintenance

Computers are far from self sufficient in removing bad files and keeping them gone.

Computer Servicing for Resale-Consignment Stores

Those of us working in the consignment business of course are not in the computer business but there are some basic things to know to keep computers running as they did out of the box.

Don't attempt these procedures unless you are confident in your understanding of the concepts and your ability to do things correctly.

Delete Temporary Windows Files

'Temporary files' are files usually created by Windows which are need to perform many tasks. Unfortunately Windows doesn't automatically clean up after itself and leaves many of these files resident on the hard drive. Go to Computer then C: then Windows and click the folder named Temp. All those files are 'temp files' taking up space and they are not needed. While viewing the files, press control+A to select all of them then press the delete button.

Go to the Control Panel and click on Programs. Again, don't proceed without a complete understanding of this process. Right click on any program that is not needed (especially toolbars, games and alleged anti-malware/spyware programs) and uninstall. Close any browser windows that pop up asking for feedback. It won't be necessary to reboot until the last unneeded program is gone.

Remove Temp Internet Files

Files from visited websites are stored (cached) on the hard drive, so upon revisiting the website, the computer will pull the same files from the fast cache, rather than download them again from the website. These files build up and can take up a fair amount of hard-disk space. They can be removed.

Instructions for removing unneeded files from browser will vary but for Internet Explorer, in that browser, click on Tools then 'Delete browsing history'. Check the desired options, click Delete and wait several seconds for a message to appear at the bottom of the screen saying that files have been deleted. Close the message window.

Click on Tools again then 'Internet options' then Settings in the Browsing-history section. Click on 'View files' to see the files that were not deleted by the process above. Press Ctl+A to select all and press the delete button.

Some accumulation of temporary Internet files can be avoided by checking 'Delete browsing history on exit'.

Programs Running in the Background

In our 12 years we have yet to see one computer that didn't have unnecessary programs starting at startup. All running processes can be seen by right clicking on the taskbar, starting task manager and clicking on the Processes tab.

To stop programs from starting at startup, click on the start button and in the search box type msconfig and press Return. (Stop here if you're not familiar with computer programs and management.) Click on the Startup tab, click 'Disable all' and check only those programs that need to start at startup, like wireless connections, anti-virus protection, backup services and laptop pads. (If something is not working after the required reboot, it may be necessary to return here and reactivate the feature.)

Some software vendors are sneaky, installing options to run their programs in 'services' so if the programs are stopped in startup, they will be reactivated from the services listings. Find those culprits by looking at listings under the Services tab, particularly Adobe and Google.

Unnecessary Programs

Every program installed is a potential problem, either a conflict with another program or an update that interferes with another program. Anti-virus programs can be the worst. (Use ESET. It's not free but it is the best protection available.)

Go to the Control Panel and click on Programs. Again, don't proceed without a complete understanding of this process. Right click on any program that is not needed (especially toolbars, games and alleged anti-malware/spyware programs) and uninstall. Close any browser windows that pop up asking for feedback. It won't be necessary to reboot until the last unneeded program is gone.

Best Consignment Software Data Management


The BCSS Data Folder

The BCSS program by default is installed on the computer directly on the C: drive in a folder named 'BCSS'. That folder also contains the data files that are used by the program.

'Data Files' are computer files which store all of the information (databits) about consignors, sellers, inventory, item IDs and barcodes, quantities, prices, discounts, sales, settlements and disbursements. All data that has been keyed or scanned into the program (or that has been computed by the program and saved) are stored the BCSS Folder. The 'path' to the folder is C:\BCSS.

To locate the BCSS folder:

  1. Go to Start.
  2. Click on Computer. (My Computer in XP)
  3. Double click on the C: Drive. (The drive name varies amongst computers.)
  4. If necessary sort the name column of the contents of the folder by clicking on the name-column header.
  5. The BCSS Folder should be present in alphabetical order.
  6. Double click on the BCSS Folder to view its contents.

The BCSS Folder contains subfolders:

  • blank db or blank database contains BCSS data folders with no content.

    It is possible to erase current data in BCSS by copying blank database files to the BCSS folder. Before doing so, at least one copy of the BCSS Folder should be preserved. For example, to erase all inventory records in the current BCSS program, copy the 3 inventory files (inventory.dbf, inventory.cdx and inventory.fpt) from the 'blank-db' folder to C:\BCSS, overwriting the existing files.

  • sample db of sample database contains sample entries of clients, inventory, sales and settlements.

An alternate and easy way of backing up (copying) BCSS data is to copy the BCSS Folder to another location. Right click on the folder, select copy, then paste the folder elsewhere, preferably on an external storage device like a flash drive or external hard drive.

It is not possible to copy the BCSS folder to another computer and have the BCSS program work correctly. All software programs must be 'installed' on Windows with proper Windows Registry entries (registration) to work as expected.

Restoring Data

Data can be placed in the database 3 ways:

  1. Copy the contents of a data file containing BCSS data files to C:\BCSS. The source files may be the blank or sample data files or a backup of BCSS data.

    Older databases may not be compatible with the current version of the software. If errors appear after data files have been copied to C:\BCSS, it will probably be necessary to send the data files to for an update. Include your name, shop name and current BCSS version.

  2. Use the Restore Function under Utilities in the program:
    1. Click on Utilities.
    2. Select Restore Data.
    3. Navigate to the location of the files to be restored.
    4. Select that folder.
    5. Click Open then Save.

      The new data should now be present in the program. It may be necessary to close the program and reopen it.

  3. Data can be imported from .csv spreadsheets. Detailed instructions are available in the user's guide (press F1 in BCSS to access it) under the Admin section at the bottom.


The data may be shared with other computers using a (Local Area Network (LAN) which connects computers through a router using Ethernet cables. To succeed in doing so, the network must be configured correctly, including the sharing of C:\BCSS.

On a network, all data is stored on the host computer in the C:\BCSS folder. On remote computers using BCSS, the path to C:\BCSS on the host computer must be set in Program Setup in BCSS.


To view files and folders on the computer related to BCSS, Click on start and type bcss.